Flippant Remarks about “The Curse of Knowledge”

Business Pundit in 2007 published “The Curse of Knowledge—Why Communication at Work Is Sometimes Difficult.” It starts out with a bang of explicit clarity:

Once you know something, it’s difficult to imagine what it is like to not know it. It’s called the “curse of knowledge,” and it is the root of many different workplace problems. It affects communication between employees and with customers, and it can cause all your good intentioned new products to fail. It’s why designing for someone who isn’t like you can be so difficult.

Buy this Book at Amazon.com! What’s in bold above is my emphasis on the difficulties of imagination. When most properly assimilated people try to imagine the purpose of imagination they often resort to the skills required by cartoonists, animators and other non-essential entertainment work. The Business Pundit reminds us that we need imagination to see just how many ways imagination is needed.

The opinion here is that “the curse of knowledge” is a distraction away from the main problem: egocentrism limits the imagination. From this core, I can flippantly list a few corollaries:

Yes, I have a very healthy idea of what I do not know. But I have been tempted to volunteer too much information to other people (for the fun of it). My playful sense of how knowledge is acquired is not the experience of too many poor people (regardless of “material wealth”). Most people fear being abused by Mr. Smarty Pants and will defend themselves from any instructional overtures. It took me a long time to understand that when a properly assimilated citizen is “threatened” with submitting to my instruction, they too often assume that my ego sees them submitting to me.

Buy this Book at Amazon.com! What is totally horrible is when a person who has knowledge that I desperately need is withholding that knowledge from me because they are afraid of being accused of being an abuser. These are their other offensive concerns:

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